- Lead process redesign initiatives, collaborating with business leaders.
- Develop implementation-ready business requirements and process designs.
- Identify AI and automation opportunities to enhance efficiency and experience.
- – Prepare and serve espresso-based drinks, including lattes and cappuccinos.
- – Operate espresso machines and grind coffee to ensure quality beverage production.
- – Provide excellent customer service and manage inventory for smooth operations.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos