Bilingual Case Management Coordinator

We are currently looking for an Entry Level Bilingual Case Management Coordinator to join our clients Disability Case Management Team. This is a full time, permanent position, to start immediately. We are looking for bilingual candidates to work Monday to Friday for 7.5 hour shifts between the hours of 10:00 am and 9:00 pm. Starting salary is $35,000 per year plus full benefits from day one!
Bilingual Case Management Coordinator Responsibilities:
• Set up new applications accurately and follow up to obtain missing information within specified timeframes;
• Ensure all administrative duties are correctly performed, (i.e., invoice payment, follow-ups for information requested;
• Completion of each step of documented processes for new claims, claim closures and CPP/QPP applications;
• Respond to client inquiries related to disability (telephone and in writing)
• System set up and input of data in each of the claims management and payment systems;
• Accurately managing financial responsibilities related to administering income replacement benefits such as benefit calculations, benefit offsets and benefit payments; and
• Prepare letters, i.e. templates, formatting and proofreading for errors
Bilingual Case Management Coordinator Qualifications:
• High school diploma or equivalent
• Customer service experience
• Min 6 months administrative experience
• Must be able to multi-task
• Strong technical skills â€" can multitask between multiple software applications simultaneously
• Must be willing to provide criminal record check

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About Advantage Personnel

We are leaders in our industry with over three decades of experience in matching the right employees to the right positions. Our business is built on long term, value building relationships, and exceeding expectations every time.

We have been providing clients with innovative workforce solutions across Canada and providing individuals with meaningful jobs, work placements, and careers across many industries.

We have locations in St. Johns, Dartmouth, Moncton and Saint John on the East Coast. With additional locations in Montreal, Ottawa, Kingston, Scarborough, Mississauga, Brampton, Burlington and Cambridge.

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