- – Collaborate with stakeholders to define project objectives and success criteria.
- – Manage end-to-end project deliverables while exceeding client expectations.
- – Facilitate communication and maintain strong relationships with all project teams.
- – Process incoming alarm signals and manage dispatch operations efficiently.
- – Utilize Microsoft Office and Windows software for administrative tasks and reporting.
- – Communicate effectively with the public via telephone, demonstrating strong problem-solving.
- – Provide trauma-informed support and crisis intervention for youth overnight.
- – Conduct welfare checks and maintain safety protocols in a live-in treatment home.
- – Document incidents and prepare handover briefings for morning staff and case managers.