- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Design and ship multimodal document intelligence pipelines using LLMs and OCR.
- – Prepare and annotate synthetic procurement datasets for model training and evaluation.
- – Conduct applied research in Document AI and develop robust extraction pipelines.