- – Lead and manage recreation programs, ensuring safety and member satisfaction.
- – Develop and implement operational procedures, budgets, and staffing plans.
- – Foster a culture of accountability, coaching staff, and enhancing team performance.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Oversee routine maintenance and repairs across multiple properties and facilities.
- – Coordinate renovation projects, including contractor management and resource allocation.
- – Conduct inspections to identify maintenance issues and develop preventative schedules.