- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.
- – Answer and field calls, emails, and inquiries to ensure effective communication.
- – Organize and schedule events, meetings, and appointments for office staff.
- – Maintain office supplies, accounting, and confidential records for smooth operations.
- Organiser et coordonner les activités quotidiennes du bureau.
- Offrir un soutien proactif à l'équipe de comptabilité et aux clients.
- Créer une expérience accueillante pour visiteurs et partenaires.