- – Ensures efficient operation of the ONE Stop Shop front counter for customer support.
- – Provides essential administrative support to management and Council Committees.
- – Assists with budget administration and payroll support for departmental operations.
- – Answer and field calls, emails, and inquiries to ensure effective communication.
- – Organize and schedule events, meetings, and appointments for office staff.
- – Maintain office supplies, accounting, and confidential records for smooth operations.
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.