- Assurer l'accueil, la gestion des admissions et le traitement des dossiers.
- Coordonner l'entretien du parc automobile et gérer la documentation.
- Créer des documents, maintenir l'inventaire et compiler des statistiques.
- – Provide short-term counselling and crisis intervention for military families.
- – Develop and implement psychosocial services and community program referrals.
- – Engage with CAF and Veteran families through outreach and information sessions.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.