- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Install and configure office furniture systems according to client specifications.
- – Collaborate with team members to ensure timely and efficient project completion.
- – Maintain tools and equipment, ensuring safety and quality standards are met.
- Interpréter et expliquer les politiques RH aux clients internes
- Traiter les transactions et résoudre des cas de manière efficace
- Analyser les demandes et recommander des améliorations de processus