- – Provide care and support for children and youth with emotional and trauma needs.
- – Lead psycho-educational programming and facilitate recreational activities.
- – Collaborate with professionals and maintain accurate case management documentation.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- Assurer l'accueil, la gestion des admissions et le traitement des dossiers.
- Coordonner l'entretien du parc automobile et gérer la documentation.
- Créer des documents, maintenir l'inventaire et compiler des statistiques.