- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- Assist lawyers with real estate transactions
- Review and prepare documentation for transactions
- Correspond with clients, lenders, and other parties
- – Manage client inquiries via phone and email, ensuring timely and accurate responses.
- – Process payments and generate invoices in NetSuite, maintaining financial accuracy.
- – Organize and file important documents, ensuring easy access and confidentiality.