- Gérer et cataloguer les dossiers physiques et électroniques des clients.
- Excellentes compétences en communication et maîtrise de l'anglais requises.
- 1 à 2 ans d'expérience en administration et souci du détail essentiel.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Deliver exceptional guest service by addressing concerns and providing solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.