- – Deliver exceptional guest service by addressing concerns and providing solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Greet visitors and manage their movement in and out of the office.
- – Answer phone calls and direct inquiries to the appropriate departments.
- – Maintain office supplies and ensure data security and confidentiality.
- – Provide counselling and support to individuals with mobility disabilities.
- – Develop personalized action plans and identify community resources for clients.
- – Facilitate communication and collaboration among clients and their support networks.