- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Greet and check in patients, ensuring a smooth front desk operation.
- – Schedule, confirm, and reschedule appointments while managing patient inquiries.
- – Record patient vitals and update charts in Accuro EMR, maintaining data accuracy.
- – Provides direct support and advocacy to families using holistic, culturally safe methods
- – Develops and implements family support plans addressing mental, emotional, and physical needs
- – Organizes community programs and outreach focused on child welfare and family well-being