- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high-quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Build and execute partnership strategy to expand BigGeo's ecosystem and value.
- – Negotiate commercial agreements and develop measurable partnership models.
- – Collaborate with Sales and Marketing on joint campaigns and partner-led growth.
- – Coordinate program planning, logistics, and scheduling to meet deliverables.
- – Manage artist, partner, and vendor communications, contracts, and logistics.
- – Support on-site event delivery, including setup, equipment management, and safety.