- – Serve as the welcoming face and voice of the firm, ensuring client comfort.
- – Manage client intake processes and maintain an exceptional client journey.
- – Utilize technology for scheduling, file management, and effective communication.
- – Deliver exceptional guest service through personalized attention and teamwork.
- – Resolve guest concerns by actively listening and identifying effective solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Maintain accurate financial records using QuickBooks and Sage 300.
- – Process accounts payable and receivable, ensuring timely and accurate billing.
- – Perform bank reconciliations and prepare financial documentation for reporting.