- – Greet and register patients, ensuring a professional and friendly experience.
- – Manage multi-line phone system, schedule appointments, and handle patient inquiries.
- – Complete EMR tasks accurately, including patient recalls and referral processing.
- Manage accounting, compliance, and administrative tasks for captive insurance companies and clients.
- Support U.S based clients and work with a growing team in the Halifax office.
- Ensure regulatory compliance and provide financial reporting for portfolio of clients.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high-quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.