Office Emplois
- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.
- Gérer les incidents clients et assurer la communication efficace.
- Expertise en VoIP, réseaux de données et dépannage technique.
- Analyser les données pour améliorer les processus et l'expérience client.
- – Manage complex calendars and schedules for the CEO and executive team.
- – Coordinate cross-functional projects and track progress on strategic initiatives.
- – Facilitate communication between executives and departmental leaders effectively.