- – Greet residents and visitors, providing courteous front-line customer service.
- – Answer phones, respond to inquiries, and direct calls or messages appropriately.
- – Assist with filing, data entry, and preparation of routine documents and notices.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Manage morning check-in process for trainees and ensure smooth operations.
- – Serve as main point of contact for clients and trainees, providing excellent service.
- – Update course schedules and maintain training files with strong organizational skills.