- Manage accounting, compliance, and administrative tasks for captive insurance companies and clients.
- Support U.S based clients and work with a growing team in the Halifax office.
- Ensure regulatory compliance and provide financial reporting for portfolio of clients.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high-quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.