- – Deliver exceptional guest service by addressing concerns and providing solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Support recruitment by posting vacancies, reviewing applications, and coordinating communications.
- – Conduct candidate prescreens, schedule interviews, and maintain recruitment records in Employment Hero.
- – Assist with onboarding, manage HR inquiries, and prepare routine HR communications and reports.