- – Deliver exceptional guest service through personalized attention and teamwork.
- – Resolve guest concerns by actively listening and identifying effective solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Maintain accurate financial records using QuickBooks and Sage 300.
- – Process accounts payable and receivable, ensuring timely and accurate billing.
- – Perform bank reconciliations and prepare financial documentation for reporting.
- – Operate dishwashing equipment and sanitize cookware, utensils, and kitchen tools.
- – Maintain cleanliness in dining areas, washrooms, and all facility spaces.
- – Follow sanitation protocols and assist kitchen staff with non-cooking tasks.