- – Serve as the welcoming face and voice of the firm, ensuring client comfort.
- – Manage client intake processes and maintain an exceptional client journey.
- – Utilize technology for scheduling, file management, and effective communication.
- – Serve as primary contact for executives, customers, and business partners globally.
- – Draft and review correspondence, reports, and presentations for senior management.
- – Manage confidential records, assist with procurement, and track project milestones.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.