- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high-quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- Bilinguisme requis; expérience en administration juridique souhaitée.
- Gérer les plaintes et soutenir les avocats dans leurs tâches.
- Maîtrise des outils Microsoft et souci du détail essentiel.