- – Deliver exceptional guest service by addressing concerns and providing solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Serve as the welcoming face and voice of the firm, ensuring client comfort.
- – Manage client intake processes and maintain an exceptional client journey.
- – Utilize technology for scheduling, file management, and effective communication.
- – Maintain accurate records in QuickBooks Online for accounts payable and receivable.
- – Prepare and issue client invoices, tracking payments and overdue accounts.
- – Organize documentation and assist with administrative tasks for studio operations.