- – Conducts workplace inspections to ensure compliance with regulations and standards.
- – Investigates complaints and non-compliance, preparing detailed reports for management.
- – Provides compliance training and advice to stakeholders, promoting regulatory awareness.
- – Serve as primary contact for customer inquiries via email, chat, and phone.
- – Troubleshoot and resolve issues related to transactions, payouts, and refunds.
- – Document interactions accurately in CRM tools, ensuring compliance and clarity.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.