- – Monitor investigative timelines for police agency complaint investigations.
- – Review and investigate public complaints, mediating resolutions as needed.
- – Administer the Office, ensuring compliance with legislation and due process.
- – Greet and register patients, ensuring a professional and friendly experience.
- – Manage multi-line phone system, schedule appointments, and handle patient inquiries.
- – Complete EMR tasks accurately, including patient recalls and referral processing.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.