- – Deliver exceptional guest service through personalized attention and teamwork.
- – Resolve guest concerns by actively listening and identifying effective solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Perform transactional data entry for multiple entities and intercompany transactions.
- – Maintain accurate information in Sage 50 and prepare fishing settlements and payroll.
- – Conduct account analysis and reconciliation, ensuring accuracy and confidentiality.
- Accueillir clients et gérer les appels avec professionnalisme.
- Maîtrise du français et de l'anglais, compétences en communication.
- Gérer l'horaire des salles et coordonner les envois postaux.