Office Emplois
- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Architect and document Cisco SD-WAN solutions, ensuring policy automation.
- – Collaborate with cross-functional teams to integrate network solutions seamlessly.
- – Lead troubleshooting efforts for complex SD-WAN and SDA network issues.