Office Emplois
- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.
- – Leads technical integration of AI/ML training content into partner LMS platforms.
- – Collaborates with partners to ensure smooth LMS setup and content deployment.
- – Develops engaging e-learning modules using rapid authoring tools and design methods.
- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels