Office Emplois
- – Respond to inquiries and complaints regarding accessibility compliance and legislation.
- – Monitor compliance of public sector bodies and provide guidance on accessibility plans.
- – Conduct inspections, document findings, and issue compliance orders as needed.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Serve as primary contact for customer inquiries via email, chat, and phone.
- – Troubleshoot and resolve issues related to transactions, payouts, and refunds.
- – Document interactions accurately in CRM tools, ensuring compliance and clarity.