

- Provide superior customer service by troubleshooting and correcting service problems.
- Maintain outside plant network to ensure superior service delivery.
- Demonstrate strong problem-solving skills and technical aptitude.


- Provide superior customer service by troubleshooting and correcting service problems.
- Maintain outside plant network to ensure superior services.
- Receive in-house technical and safety training to succeed in the role.


- Assist customers with upgrading phones and reviewing services.
- Resolve issues with service packages and recommend solutions.
- Provide information on TV channels, deals, and cost-saving options.



















