- Diriger l'innovation en IA conversationnelle et l'équipe d'assistants virtuels.
- Collaborer avec les équipes techniques pour intégrer des solutions robustes.
- Établir des indicateurs de performance pour optimiser l'expérience client.
- – Process incoming alarm signals and manage dispatch operations efficiently.
- – Utilize Microsoft Office and Windows software for administrative tasks and reporting.
- – Communicate effectively with the public via telephone, demonstrating strong problem-solving.
- – Provide direct care and supervision to youth, supporting daily routines and goals.
- – Manage crisis situations, ensuring safety and well-being of residents at all times.
- – Maintain cleanliness of shelter, ensuring compliance with health and safety standards.