- Diriger l'innovation en IA conversationnelle et l'équipe d'assistants virtuels.
- Collaborer avec les équipes techniques pour intégrer des solutions robustes.
- Établir des indicateurs de performance pour optimiser l'expérience client.
- – Coordinate end-to-end recruitment processes, including screening and scheduling.
- – Collaborate with hiring managers to develop effective recruitment strategies.
- – Maintain applicant tracking system and ensure compliance with employment legislation.
- – Manage and review U.S. federal and state tax returns for diverse clients.
- – Lead U.S. tax compliance engagements, ensuring timely and accurate deliverables.
- – Train and mentor team members, providing guidance and performance feedback.