- – Read and interpret blueprints and technical documents for project execution.
- – Set up and operate welding equipment, ensuring quality and safety standards.
- – Collaborate with team members to assemble and install metal structures efficiently.
- – Provide technical assistance for hardware and software issues via multiple channels.
- – Log and track support requests in the Help Desk ticketing system for documentation.
- – Assist with user onboarding and offboarding, including hardware setup and account creation.
- – Provide feedback on programs/services from a family perspective.
- – Identify gaps or emerging needs affecting families and caregivers.
- – Advise on improving communication, engagement, and support structures.