- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.
- – Lead human resources functions, including recruitment, policy development, and compliance.
- – Oversee financial administration, budgeting, reporting, and funding accountability.
- – Support operational planning and improvement while fostering collaboration and accountability.
- – Develop and grow wholesale floral sales with existing and new customers.
- – Provide expert guidance on floral products, trends, and seasonal assortments.
- – Collaborate with teams to ensure customer expectations are met from order to delivery.