- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Execute menu items and maintain quality control in a fast-paced kitchen.
- – Direct culinary operations, ensuring cleanliness and organization during shifts.
- – Train and develop team members while managing staffing and scheduling needs.