- – Own and enhance website content, messaging, and user experience for growth.
- – Develop and execute content strategies, including blogs, guides, and webinars.
- – Lead SEO initiatives to boost organic traffic, rankings, and brand visibility.
- – Maintain cleanliness and safety of facilities through daily janitorial tasks.
- – Coordinate maintenance activities and respond to tenant inquiries promptly.
- – Perform minor repairs and preventative maintenance on building systems effectively.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence