- – Respond to inquiries promptly via phone, email, and online platforms.
- – Lead engaging apartment showings, matching prospects with suitable homes.
- – Coordinate application screening, lease preparation, and move-in logistics.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.
- – Maintain cleanliness and safety of facilities through daily janitorial tasks.
- – Coordinate maintenance activities and respond to tenant inquiries promptly.
- – Perform minor repairs and preventative maintenance on building systems effectively.