- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.
- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Create personalized guest experiences by actively listening and guiding product choices.
- – Lead shifts by providing direction, supporting teammates, and solving operational issues.
- – Manage store organization, complete cash handling, and ensure compliance with regulations.