- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Manage accounts payable, receivable, banking, and financial record keeping.
- – Oversee payroll, benefits administration, and employee record management.
- – Prepare financial reports, budgets, forecasts, and ensure compliance filings.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.