- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Contribute to design and detailing of new and rehabilitated bridge structures.
- – Develop precise structural engineering documents using AutoCAD and related software.
- – Assist in field investigations and bridge condition assessments for design purposes.