- Service à la clientèle bilingue, résolution de problèmes efficace.
- Excellentes compétences en communication, attention aux détails.
- Expérience en centre d'appels, attitude positive et orientée solutions.
- – Initiate contact with potential customers to source new sales opportunities.
- – Conduct discovery calls to understand customer needs and requirements effectively.
- – Maintain and grow prospect database while routing opportunities to Account Executives.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.