- Bilingue français/anglais, soutien technique aux utilisateurs finaux.
- Installation, configuration et maintenance des systèmes informatiques.
- Documentation précise des problèmes et suivi des résolutions.
- – Build respectful, supportive relationships with youth to foster growth and healing.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe, structured environment while managing emotions and resolving conflicts.
- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.