- – Process high-volume vendor invoices and ensure accurate GL coding.
- – Coordinate with vendors and internal teams to resolve payment inquiries.
- – Prepare AP aging reports and assist with month-end close activities.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.