- – Provide bilingual support to clients via email and video calls in French and English.
- – Resolve client inquiries on HR and payroll products, ensuring clear solutions.
- – Collaborate with internal teams to enhance client experience and system improvements.
- – Facilitate engaging programs that promote friendship, growth, and fun.
- – Provide individualized support, including personal care and mobility assistance.
- – Coordinate community outings and travel experiences, ensuring participant safety.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.