- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Design scalable Spatial Cloud architectures integrating datasets and applications.
- – Collaborate with customers to implement spatial intelligence systems effectively.
- – Develop APIs and data pipelines to connect spatial data with operational systems.
- – Develop detailed structural engineering documents using AutoCAD for bridge designs.
- – Collaborate with engineers to refine design concepts and perform structural calculations.
- – Assist in field investigations and bridge condition assessments to inform design processes.