- Bilingual in English and French; excellent communication skills required.
- Analyze and process health benefit requests from professionals efficiently.
- Provide top-notch customer service while liaising with healthcare providers.
- – Develop and implement integrated communications strategies for diverse audiences.
- – Translate complex policies into clear, accessible communications across multiple channels.
- – Collaborate with teams to manage media relations, issues, and high-profile announcements.
- – Provide occupational therapy assessments and interventions to enhance quality of life.
- – Collaborate with individuals and teams to develop person-directed support solutions.
- – Recommend adaptive equipment and assistive technology for improved accessibility.