- – Provide occupational therapy assessments and interventions to enhance quality of life.
- – Collaborate with individuals and teams to develop person-directed support solutions.
- – Recommend adaptive equipment and assistive technology for improved accessibility.
- – Lead development, implementation, and evaluation of housing support programs.
- – Build and strengthen relationships with community organizations and stakeholders.
- – Monitor program performance and drive continuous improvement for service delivery.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence