- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- Assess clients' financial situations, provide personalized options for managing debt.
- Offer ongoing support through Debt Management Program for debt resolution.
- Serve as a trusted resource, answering questions to ensure financial stability.